Privacy Policy

Privacy Policy - the basics

At AHLAM ICONICS, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or use our services. By accessing our website, you agree to the practices described in this policy.

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We may collect personal information such as your name, email address, phone number, company name, event preferences, IP address, and device information. Additionally, we may gather non-personal data including browser details, time zone settings, pages visited, and your interaction with our website. This information is collected through contact forms, event registration, newsletter subscriptions, and the use of cookies or similar technologies.

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The data we collect is used strictly for internal purposes to serve you better. We use it to respond to your inquiries, improve our services, enhance your website experience, and deliver relevant updates or promotional content—only if you have opted in. AHLAM ICONICS does not sell, rent, or trade your personal information with third parties. Your data is used solely to enhance our service offerings and maintain effective communication with you.

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We process your information based on your consent, the necessity to fulfill service agreements, legitimate business interests, or to comply with legal obligations in accordance with the UAE Federal Decree-Law No. 45 of 2021 and relevant Dubai data protection regulations.

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In certain cases, we may share your information with trusted third-party service providers such as payment processors or cloud storage platforms, but only under strict confidentiality agreements and for specific service-related purposes. We may also share your data to comply with legal requirements or enforce our terms of service. These third parties are obligated to handle your data responsibly and securely.

Your personal information is securely stored using encrypted servers and safeguarded by strict access controls. We conduct regular data audits and ensure that only authorized personnel have access to your data. Information is retained only for as long as necessary to fulfill business or legal obligations.

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As a user, you have the right to access, update, correct, or delete your personal data. You may also request to withdraw consent or restrict certain processing activities. These rights can be exercised by contacting us directly at privacy@ahlamiconics.com.

Our website uses cookies to improve functionality, analyze user interaction, and provide a personalized experience. These may include essential, analytics, and marketing cookies. By using our website, you consent to the use of cookies unless you disable them via your browser settings.

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In some cases, your data may be transferred or stored outside the UAE. AHLAM ICONICS ensures that all international data transfers are handled with appropriate safeguards to protect your privacy in compliance with applicable laws.

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those external websites, and we encourage you to review their policies separately.

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AHLAM ICONICS does not knowingly collect personal information from children under the age of 18. If we become aware that such data has been collected without parental consent, we will promptly delete it.

We may occasionally update this Privacy Policy to reflect legal, technical, or operational changes. Any modifications will be posted on this page with a revised effective date.

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For any questions, concerns, or data requests, please contact us at privacy@ahlamiconics.com, by phone at +971-XXX-XXXXXX, or by mail at our office located in Dubai, United Arab Emirates.